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Sierra Introduces Agent-Building AI
Originally published Mar 25, 2026
AI-generated summary based on Sierra — Blog · Aggregated by OffScreenSpace · Human-reviewed and approved on May 30, 2026
Key points
- Sierra introduces Ghostwriter, an agent-building AI
- Ghostwriter simplifies agent creation with automated tasks
- Feature part of Sierra's reimagining around AI-powered agents
Sierra has launched a new platform feature called Ghostwriter, an agent-building AI that simplifies the process of creating customer experience agents. With Ghostwriter, users can define what they want and let the agent deliver it, eliminating manual tasks such as editing journeys and writing integrations. The feature is part of Sierra's reimagining of its platform around AI-powered agents, following the impact of coding agents like Codex and Claude Code on software development.
Read the original story: Sierra — Blog